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Tell us what happened.
For a useful technical reply, include the device, browser, connection type and the stage where the test stopped—never send passwords or private account credentials.
Last reviewed: August 16, 2026
GENERAL & SUPPORT
Send an email →Info@Internetspeedtest.io
Technical issues, correction requests, privacy enquiries, accessibility feedback and business messages all use this address.
What to include in a test report
- Device model and operating system
- Browser name and version
- Wi-Fi, Ethernet or mobile connection
- Country and approximate time of the test
- A screenshot with private information hidden
Security reports
Please describe the issue and reproduction steps without accessing, altering or retaining other people’s data. Our machine-readable contact is also published at security.txt.
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